You've been mystery shopped....

..... let us help you to improve in your next mystery shop.

These webinars will help you if you choose to stand out...

The Relationship Selling webinar focuses on the positive habits to prove that great meeting and greeting and rapport building are present in everyday customer visits. This webinar will help sales people to:

• Take control of the sales office
• Get into productive conversation with customers
• Show personal discipline to meeting and greeting every customer
• Get customer details before leaving the sales office
• Use the sales office to maximise the sales opportunity

Our Productive Qualification webinar develops the ability to maximise the qualification time to shape the selling. This webinar will help sales people to:

• Productively qualify
• To listen and not over present
• To next step and tailor the sales approach
• Develop great Give to Get tactics

The Engaging Demonstration webinar develops the ability to add value to the new home within the demonstration and to sell to the head and the heart. This webinar will help sales people to:

• Accompany the customer to view the home
• Use the viewing to get feedback
• Tailor the viewing/demonstration to the customer
• Use literature/floor plans effectively
• Promote the advantages of new build, the brand and the home
• Add true value throughout

Closing all the Time is measured by how many “yeses” the sales person achieves! Our Closing all the Time webinar develops the ability to close/achieve “yes” little and often building the cusotmer’s confidence to buy. This webinar will help sales people to:

• Work on adding value for the customer
• Benefit selling
• Gaining positive feedback
• Wrapping the product around the customer

Our Creating the Sales Magic webinar is focused on helping Sales Consultants to use their personality to maximise their sales results. This webinar will help sales people to use ...

• Warmth in their selling
• Energy and the right pace for the customer
• Show empathy through rapport
• Inspire people to buy; to be likeable
• Appropriate use of humour