The Reservation is the administration process that takes the sale you have agreed with the customer to reality. Close little and often and you will bring the reservation documents and process out in front of the customer at the right time.
Our Managing the Reservation resources will help you to:
- Effectively get to the next step; the Reservation
- Effectively manage the Reservation to Exchange
- Engender customer satisfaction by managing their journey
- Get to Exchange of Contracts – QUICKLY
The reservation is the start of the process and once you have reservation commitment, you need to work alongside the customer, very closely, to progress the sale to the Exchange of Contracts.
It is your rapport that will enable you to walk alongside the customer; you need planned calls to motivate the customer to drive their solicitors and IFA/lenders.
You need to keep the customer visits going to avoid any doubts. Every event should be properly planned, staged and concluded.
Have a look at our other resources to help you improve this area of your selling:
- Buy the Managing the Reservation e salesbook - £9.99, it’s packed with valuable tips and tactics for how to better Manage the Reservation – more secure reservations, faster Exchange of Contracts.
- Test your Conveyance knowledge with our fun but serious Conveyance Quiz £3. This fun e guide will help you to check your knowledge of the Conveyance process – see how you do!
- Our Managing the Sale through the Conveyance process e guide for just £7 will help you to progress a reservation to exchange of Contracts as quickly as possible – Exchange of Contracts assures the business its cashflow and enables it to plan and secure the future
If you close; little and often, you will bring the reservation documents and process out in front of the customer at the right time.
It’s vital that you know when you have achieved your sale and that you make it clear to the customer that final negotiations have taken place, shake hands with your customer, congratulate them on buying a Home from you and move onto the Reservation procedure.
There are plenty of other resources to download, many of them free so have a look at our FREE e guides - The Conveyance Process, Common Conveyance problems and what to do about them as well as the Managing Customer Expectations e guide
Sign up for the FREE Managing the Reservation Series of emails and we will help you to:
- Manage their journey to exchange of contracts
- Deliver to their expectations
- Progress the sale and contract chasing
- Manage Pre Occupation Visits
- Manage Property Handovers
Sign up for the FREE Managing the Reservation Series of emails and we will help you to secure the sale that you have worked so hard to achieve.
The Managing the Reservation Series of emails and top tips will really help you to make the changes necessary to present in a way that suits the needs of customers in today’s market.
Invest in yourself and take Control Of Every Sales Opportunity and in turn Accelerate Your Sales Rate.